Problem in transmission on TTN and Helium network with CubeCell Dev-Board HTCC-AB01

Hi everyone, I have a problem with the ubeCell Dev-Board HTCC-AB01, I cannot transmit data on the TTN and on the Helium network, I don’t understand where I am wrong, I am attaching the code:
The netmode used is OTAA.

#include <LoRaWan_APP.h>
#include <Arduino.h>
#include <Seeed_BME280.h>
#include <Wire.h>

/* OTAA para TTN*/
uint8_t devEui[] = { 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00 };
uint8_t appEui[] = { 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00 };
uint8_t appKey[] = { 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88 };

/* ABP para TTN*/
uint8_t nwkSKey[] = { 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00 };
uint8_t appSKey[] = { 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00 };
uint32_t devAddr = ( uint32_t )0x00000000;

/* OTAA para HELIUM*/
//uint8_t devEui[] = { 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00 };
//uint8_t appEui[] = { 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00 };
//uint8_t appKey[] = { 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88, 0x88 };

/* ABP para HELIUM*/
//uint8_t nwkSKey[] = { 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00 };
//uint8_t appSKey[] = { 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00, 0x00 };
//uint32_t devAddr = ( uint32_t )0x00000000;

bool ENABLE_SERIAL = true; // enable serial debug output here if required
uint32_t appTxDutyCycle = 120000; // the frequency of readings, in milliseconds(set 300s)

uint16_t userChannelsMask[6]={ 0x00FF,0x0000,0x0000,0x0000,0x0000,0x0000 };
LoRaMacRegion_t loraWanRegion = ACTIVE_REGION;
DeviceClass_t loraWanClass = LORAWAN_CLASS;
bool overTheAirActivation = LORAWAN_NETMODE;
bool loraWanAdr = LORAWAN_ADR;
bool keepNet = LORAWAN_NET_RESERVE;
bool isTxConfirmed = LORAWAN_UPLINKMODE;
uint8_t appPort = 2;
uint8_t confirmedNbTrials = 4;

int temperature, humidity, batteryVoltage, batteryLevel;
long pressure;

BME280 bme280;

static void prepareTxFrame( uint8_t port )
{
// This enables the output to power the sensor
pinMode(Vext, OUTPUT);
digitalWrite(Vext, LOW);
delay(500);

if(!bme280.init()){
if(ENABLE_SERIAL){
Serial.println(“Device error!”);
}
}

// This delay is required to allow the sensor time to init
delay(500);

temperature = bme280.getTemperature() * 100;
humidity = bme280.getHumidity();
pressure = bme280.getPressure();

Wire.end();

// Turn the power to the sensor off again
digitalWrite(Vext, HIGH);

batteryVoltage = getBatteryVoltage();
batteryLevel = (BoardGetBatteryLevel() / 254) * 100;

appDataSize = 12;
appData[0] = highByte(temperature);
appData[1] = lowByte(temperature);

appData[2] = highByte(humidity);
appData[3] = lowByte(humidity);

appData[4] = (byte) ((pressure & 0xFF000000) >> 24 );
appData[5] = (byte) ((pressure & 0x00FF0000) >> 16 );
appData[6] = (byte) ((pressure & 0x0000FF00) >> 8 );
appData[7] = (byte) ((pressure & 0X000000FF) );

appData[8] = highByte(batteryVoltage);
appData[9] = lowByte(batteryVoltage);

appData[10] = highByte(batteryLevel);
appData[11] = lowByte(batteryLevel);

if(ENABLE_SERIAL){
Serial.print("Temperature: ");
Serial.print(temperature / 100);
Serial.print(“C, Humidity: “);
Serial.print(humidity);
Serial.print(”%, Pressure: “);
Serial.print(pressure / 100);
Serial.print(” mbar, Battery Voltage: “);
Serial.print(batteryVoltage);
Serial.print(” mV, Battery Level: “);
Serial.print(batteryLevel);
Serial.println(” %”);
}
}

void setup()
{

boardInitMcu();
if(ENABLE_SERIAL){
Serial.begin(115200);
}
deviceState = DEVICE_STATE_INIT;
LoRaWAN.ifskipjoin();

}

void loop()
{
switch( deviceState )
{
case DEVICE_STATE_INIT:
{
printDevParam();
LoRaWAN.init(loraWanClass,loraWanRegion);
deviceState = DEVICE_STATE_JOIN;
break;
}
case DEVICE_STATE_JOIN:
{
LoRaWAN.join();
deviceState = DEVICE_STATE_SEND;
break;
}
case DEVICE_STATE_SEND:
{
prepareTxFrame( appPort );
LoRaWAN.send();
deviceState = DEVICE_STATE_CYCLE;
break;
}
case DEVICE_STATE_CYCLE:
{
// Schedule next packet transmission
txDutyCycleTime = appTxDutyCycle + randr( 0, APP_TX_DUTYCYCLE_RND );
LoRaWAN.cycle(txDutyCycleTime);
deviceState = DEVICE_STATE_SLEEP;
break;
}
case DEVICE_STATE_SLEEP:
{
LoRaWAN.sleep();
break;
}
default:
{
deviceState = DEVICE_STATE_INIT;
break;
}
}
}

In the TTN console I don’t see any join message while in Helium I only see many Join request and Join Accept messages. In the serial monitor I see that it stops in the join phase giving me an error after a few minutes. I ask you for help, I am quite frustrated. Thank you

Can you show the error message?

try changing the appKey[]