Old firmware. Does not update. Dashboard does not work either

Hello, I onboarded new hotspot name Round Coral Octopus
It says synced already but I checked on app that firmware is very old 2019.11.06.0
Also dashboard does not work. It says “please wait” all the time.
Can you update my firmware please?

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I have the same problem with “Alert Porcelain Pony”

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I have same problem at least on helium app diagnostic

It still does not work. My hotspot firmware is very old 2019 years. Dashboard still does not work. Please update my miner…

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This sounds like a router or port forwarding issue. There are a few videos out there on YouTube that can help with this topic :slight_smile:

Kind regards

I have the same problem. Early Midnight Cat.

Still have 2019.11.06.0 firmware, doesn’t update automatically.

Can anyone help me with that?

did you solve this issue? I have the same problem, I checked it via dashboard and saw that firmware is 1.3.3 but on the app it is still 2019.

thanks and best,