No asserted location

I just connect 10/02/22 a heltec indoor hotspot.

It was hard access with bluetooth. I had tried access it about 15 times and finally i get it.

Now appears NO ASSERTED LOCATION and it doesn´t appear in the explorer map.

¿What can i do? I am frustrated and desesperated.

Thank you.

is there any way for hard reset?

Two days ago i could access by IP in browser. Now I try again for reseting the heltec and i can’t!! with the same credentials than two days ago.

Can anybody help me?

Thank you

The problem for web access was the password is in lowcase. Now I can access. But now i want to hard reset for begining the configuration since 0.

I have tried

Reset miner.
Restart miner.

And It doesn´t work :frowning:

You should be able to assert location through the helium app