HT-M01 Not Working

Every time I try to setup the gateway I get an error “failed to start the concentrator”

Jul 21 23:43:34 raspberrypi systemd[1]: lrgateway.service: Scheduled restart job, restart counter is at 5.
Jul 21 23:43:34 raspberrypi systemd[1]: Stopped packet forwarder.
Jul 21 23:43:34 raspberrypi systemd[1]: Starting packet forwarder...
Jul 21 23:43:39 raspberrypi reset_pkt_fwd.sh[2084]: Gateway_ID set to b827ebfffe38e253 in file /home/pi/lora/packet_forwarder/lora_pkt_fwd/local_conf.json
Jul 21 23:43:39 raspberrypi systemd[1]: Started packet forwarder.
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: *** Beacon Packet Forwarder for Lora Gateway ***
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: Version: 4.0.1
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: *** Lora concentrator HAL library version info ***
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: Version: 5.0.1;
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: ***
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: Little endian host
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: found global configuration file global_conf.json, parsing it
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: global_conf.json does contain a JSON object named SX1301_conf, parsing SX1301 parameters
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: lorawan_public 1, clksrc 1
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: LBT is disabled
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: antenna_gain 0 dBi
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: Configuring TX LUT with 16 indexes
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: radio 0 enabled (type SX1257), center frequency 867500000, RSSI offset -166.000000, tx enabled 1, tx_notch_freq 129000
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: radio 1 enabled (type SX1257), center frequency 868500000, RSSI offset -166.000000, tx enabled 0, tx_notch_freq 0
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: Lora multi-SF channel 0>  radio 1, IF -400000 Hz, 125 kHz bw, SF 7 to 12
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: Lora multi-SF channel 1>  radio 1, IF -200000 Hz, 125 kHz bw, SF 7 to 12
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: Lora multi-SF channel 2>  radio 1, IF 0 Hz, 125 kHz bw, SF 7 to 12
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: Lora multi-SF channel 3>  radio 0, IF -400000 Hz, 125 kHz bw, SF 7 to 12
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: Lora multi-SF channel 4>  radio 0, IF -200000 Hz, 125 kHz bw, SF 7 to 12
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: Lora multi-SF channel 5>  radio 0, IF 0 Hz, 125 kHz bw, SF 7 to 12
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: Lora multi-SF channel 6>  radio 0, IF 200000 Hz, 125 kHz bw, SF 7 to 12
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: Lora multi-SF channel 7>  radio 0, IF 400000 Hz, 125 kHz bw, SF 7 to 12
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: Lora std channel> radio 1, IF -200000 Hz, 250000 Hz bw, SF 7
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: FSK channel> radio 1, IF 300000 Hz, 125000 Hz bw, 50000 bps datarate
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: global_conf.json does contain a JSON object named gateway_conf, parsing gateway parameters
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: gateway MAC address is configured to AA555A0000000000
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: server hostname or IP address is configured to "localhost"
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: upstream port is configured to "1680"
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: downstream port is configured to "1680"
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: downstream keep-alive interval is configured to 10 seconds
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: statistics display interval is configured to 30 seconds
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: upstream PUSH_DATA time-out is configured to 100 ms
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: packets received with a valid CRC will be forwarded
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: packets received with a CRC error will NOT be forwarded
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: packets received with no CRC will NOT be forwarded
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: found local configuration file local_conf.json, parsing it
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: redefined parameters will overwrite global parameters
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: local_conf.json does not contain a JSON object named SX1301_conf
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: local_conf.json does contain a JSON object named gateway_conf, parsing gateway parameters
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: gateway MAC address is configured to B827EBFFFE38E253
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: packets received with a valid CRC will be forwarded
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: packets received with a CRC error will NOT be forwarded
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: INFO: packets received with no CRC will NOT be forwarded
Jul 21 23:43:39 raspberrypi lora_pkt_fwd[2110]: ERROR: [main] failed to start the concentrator
Jul 21 23:43:39 raspberrypi systemd[1]: lrgateway.service: Main process exited, code=exited, status=1/FAILURE
Jul 21 23:43:40 raspberrypi systemd[1]: lrgateway.service: Failed with result 'exit-code'.

Here is the history of the setup:

  1  sudo raspi-config
    2  sudo reboot
    3  mkdir lora
    4  cd lora
    5  sudo apt-get update
    6  sudo apt-get install git
    7  git clone https://github.com/Lora-net/lora_gateway.git
    8  # LoRa Gateway drivers
    9  git clone https://github.com/Lora-net/packet_forwarder.git
   10  # packet forwarding software
   11  git clone https://github.com/HelTecAutomation/lorasdk.git
   12  # This package will create a "lrgateway" service in Raspberry Pi
   13  cd /home/pi/lora/lora_gateway
   14  make clean all
   15  cd /home/pi/lora/packet_forwarder
   16  make clean all
   17  cd /home/pi/lora/lorasdk
   18  chmod +x install.sh
   19  ./install.sh
   20  journalctl -f -n 100 -u lrgateway
   21  history

And also the USB will not work because there is an error in the picoGW packet forwarder preventing the install.

Some help would be greatly appreciated.

It seems that the hardware may be damaged. You can contact the seller or contact HelTec to further confirm the problem.