How to get license for lora wifi esp32 board

Hi,

I tried sending an email yesterday but I am not sure if it went through. I purchased a wifi lora 32 board made by Heltec and i’m trying to get the lora license code for the board. The chip id is A9738D2DE6B4. I get the error without this id, please check and re-enter. If you can add this id to your table or provide another means of getting this code that would be appreciated.

You can get it from here
https://resource.heltec.cn/search/

If you are using this library

Dear Patsryk,

Thank you for your help. It seems that de chip id of my board is not in the database because I get the message “Without this ID, please check and re-enter” when I try to look it up. If you can add this id to your table or provide another means of getting this code that would be appreciated.

Kind regards

1 Like

The license has been generated for you and uploaded to the database, please check again.

Hello, I have the same issue. Sent already several email to the support [support@heltec.cn]but did not receive a single response.

I try to get in contact with support for weeks about a similar issue and have not heard back.

Maybe you can check your spam mailbox.

Here are the instructions that worked for me. I purchased a Heltec Wireless Tracker, and when running the factory test program it asked for the license.

I went to the resource.heltec.cn/search/ page and entered the ID value. Then I inserted this code before line 431 in the file Wireless_Tracker_V1_1_FactoryTest.ino file:

uint32_t license[4] = { 0x200A0B9D,0x72D16BC3,0x38BD7017,0x734D9F06 };
Mcu.setlicense(license, WIRELESS_TRACKER);

Your license values will be different, and this code is right before the Mcu.begin() call in the code. I can now execute the factory reset example Arduino program.

On an unrelated note, neither of my two devices can get a GPS satellite lock either indoors or outdoors. I posted in another channel hoping to get suggestions.

V2 version
I also didn’t find my license in the database,
I testing with other id (found on this site) and that one worked well (gave license.

So suppose not in the database yet :wink:
My id = 6C0B651C5210

Riccardo

Thanks heltec fot the license in email

V2 version
I also didn’t find my license in the database,
I testing with other id (found on this site) and that one worked well (gave license.

So suppose not in the database yet :wink:
I have 2 devices. id1 = 0402986CDDA0
id2 = 4C18986CDDA0

Javier