How to get license for lora wifi esp32 board

#1

Hi,

I tried sending an email yesterday but I am not sure if it went through. I purchased a wifi lora 32 board made by Heltec and i’m trying to get the lora license code for the board. The chip id is A9738D2DE6B4. I get the error without this id, please check and re-enter. If you can add this id to your table or provide another means of getting this code that would be appreciated.

#2

You can get it from here
https://resource.heltec.cn/search/

If you are using this library

#3

Dear Patsryk,

Thank you for your help. It seems that de chip id of my board is not in the database because I get the message “Without this ID, please check and re-enter” when I try to look it up. If you can add this id to your table or provide another means of getting this code that would be appreciated.

Kind regards

1 Like
#4

The license has been generated for you and uploaded to the database, please check again.

#5

Hello, I have the same issue. Sent already several email to the support [support@heltec.cn]but did not receive a single response.

#6

I try to get in contact with support for weeks about a similar issue and have not heard back.

#7

Maybe you can check your spam mailbox.