Heltec Meshpocket Qi2 10000mAh stuck in boot

I just received my order and the Meshpocket Qi2 10000mAh is stuck in boot loop. When I press the usr button lora does not activate and nothing happens on the screen. The meshpocket does not send bluetooth signal to be able to finish the setup so basically it is like a brick. The RST button and CTRL works except the USR button that does not do anything.

also when flashed with MeshCore it looks like his: