Heltec MeshPocket DOA

Received my MeshPocket and it is DOA.
Really disappointed. e-ink display says Tip Finish Setup screen.
I’ve tried every button. Charging via USB-C seems ok. Green bar at the bottom.
Battery output via USB-C seems ok.
Meshtastic is dead. Won’t go past the finish setup screen. Screen never lights up.
Yes, tried every combination of press once, press twice, press and hold. Nothing works.
Filled out the “contact us” form and no response yet.
Nice paper weight at this point.
Not happy.