Hey,
i hope u can help me. I got a Helium Miner and i have the Dashboard issue. Everywhere stand querying… and “Please Wait” and iam waitin but nothing happens. I can´t enter my Dashboard and don´t see any information.
I enter my Hotspot info over Google Chrome Browser (ip) is that wrong ?
Please help 
If you just received your hotspot it will take some time to download all the update for me it work after 1 hour
I got em last week at wednesday. 
Now it takes 1 Week and i cant use the Dashboard.
I used different Browsers (Chrome, IE , Edge . .) and tried to open it on my Mobilephone but nothing works, everytime this screen…
my Portforwards :
TCP and UDP
22, 44158, 1680, 21, 80, 443, 4662, 3389,44160, 60120,57364,60120… i know a little bit to much but i try all to use the dashboard 
I have a Fritzbox Cable 6660 and a 7590. Actually i use it on the fritzbox 7590 by wifi.
I have the same issue. Got four HT-M2808 miners. On 3 miners I can access the dashboard fine (like expected) and for another one ony please wait since 2 weeks. Tried everything, reset, reboot, gave it time… nothing and it seems as if there is almost no support.
@heltec please reply!
It’s been 7 days now and no response. Not even a short information that they are looking at it. Really poor support from Heltec side.
'Help me pls… still cant join the Dashboard
Don’t expect them to answer… they ignoring their customers. Worst company.
@pret83 Did you made progress here? Or did Heltec contact you? It’s very frustrating to be ignored by Heltec here…
No progress and so support by Heltec. . no contact no pn… dunno what they do but iam very sad about it … and i cant join my dashboard…my miner is mining but its nice to have a dashboard access. Because now the poc11 release i have deadline sind 7 hours and i cant look why…
been having this same issue with my two same network on miner and on computer to pull up the gui dashboard nothing says cant load page so i cant even get to the log in screen to make it to the dashboard
the miner was offline for three months while i was out of town for work now back and cant get anything work properly like it used to
