Each 7 Hours the miner is sync?

best heltec
my miner goes into sync mode every 7 hours and then says offline! the port is open on my router. if I reset it then it does it again after a few hours but then it goes back into sync mode and the blockgain stops. it also indicates every time in diagnostic that it is 100 percent sync but it is not. the helium app also indicates that firmware 2019 is on it, but in the heltec dashboard it says 2021 firmware!
this has been going on for days now.
The Bluetooth is sometimes not working


Regarding the firmware version, subject to heltec dashboard. You can send your hotspot information to support@heltec.cn, and we can help you check the hotspot status remotely.

Already send to heltec!

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